Need More Help? 

If you are unable to find help using our Knowledge Base please submit a help ticket through the Certify Help Portal https://certify.sba.gov/help 

Common Customer Issues

• Managing your Certify Business Profile
• Connect your Business with Certify
• How to Reset Your Password
• SAM.gov Explained
• Editing Your Firm's Details
• Not Receiving Confirmation Email

Additional Resources

• WOSB/EDWOSB - WOSB@sba.gov
• All Small MPP - AllSmallMPP@sba.gov
• HUBZone - hubzone@sba.gov
• 8(a) - bdmis@sba.gov

Upcoming Training Sessions

• 11/2 and 11/7: Full Prototype Walk-Through of 8(a) Initial Application on Certify.SBA.Gov for resource partners
• 11/9 and 11/13: Full Prototype Walk-Through of 8(a) Initial Application on Certify.SBA.Gov for firms Fir

Watch Previous Trainings

• 8(a) Initial Application Overview Webinar

How-To and Process Documentation

• Overview of the new 8(a) Initial Application (PPT)

What's New?

• Mark Your Calendars! 8(a) initial application will launch on Certify.SBA.gov on 11/15/17
• Firms working on their 8(a) initial applications in BDMIS have until 10/31/17 to submit their application.