Individual Contributor Questionnaire - What to Expect for Contributors
Having Trouble?
If you are not immediately directed to your dashboard upon creating your account and are asked for the business's UEI, TIN, CAGE Code and Bank Account Number, this is likely a timeout issue. Do not enter the firm's information (UEI, etc.), as the firm owner has already claimed the business. You will receive an error and be unable to proceed.
To resolve this, please submit a ticket to the Certify Help Portal at https://certify.sba.gov/help to further review the issue. To expedite your issue, please include the information listed below - either you or the firm owner can submit the ticket to the Help Desk:
- UEI for the firm
- a screenshot from the firm owner showing contributor name and email address on the 8(a) application
- confirmation of the contributor email address
If you are unable to find help using our Knowledge Base please submit a ticket to our Help Desk by emailing help@certify.sba.gov.