"We're sorry, but something went wrong in processing your request."
When saving your application: The error that you are receiving indicates that you have not completed every question. Please start from the beginning and verify that you have answered each question and uploaded the correct documents as requested on every page. Click the “save and continue” button on each page to validate that the answers are recorded.
After logging into your account: An inactive account means that your records in SAM.gov are not in the Active state. Please update your registration in SAM.gov. AfterSAM.govhas reviewed and activated your changes, please wait 72 hours before returning to complete your application.
If your records have been “Active” in SAM.gov for more than 72 hours, please check your UEI, TIN, CAGE Code (if applicable), and Bank Account one more time. They must match exactly as they are displayed in SAM.gov.
If these steps do not resolve the problem, please submit a help ticket through the Certify Help Portal (https://certify.sba.gov/help) and provide your UEI in your response so that we can do further research.