If your application is returned during screening, you will receive an email notification. Log into Certify and access your application - within the “Messages" tab, you will find a letter from your SBA analyst documenting additional information they need from you in order to accept the application for processing. The entire application is now unlocked for editing; review each questionnaire to address the issues mentioned and upload new documents if necessary. You may send a message back to SBA for further clarification if needed.
If your application needs minimal updates, it will be returned with a “15-day letter,” which outlines the changes to be submitted within 15 calendar days. Or, if the application requires significant updates, the feedback will indicate the required changes.