FAQs

FAQs

The following are frequently asked questions regarding the MySBA Certifications Platform. For step-by-step guides, please visit our User Guides page.

For SBA 8(A) Data Call FAQs visit the 8(A) Data Call FAQs Page.

Claiming a Business

01 Why is MySBA saying my firm has already been claimed?

In order to claim a business, you must provide your Unique Entity Identifier (UEI) and Taxpayer Identification Number (TIN).

If you receive a Business Already Claimed message, before trying again, please verify the following:

  • your SAM account is in an active status

  • your business is registered in SAM for all awards, and not just loans and grants

  • the Unique Entity Identifier (UEI), Taxpayer Identification Number (TIN), bank account number, and email address are entered correctly

  • if your TIN starts with zero, remove the zero and start with the second number

  • the SAM UEI and TIN/EIN should be numbers & letters only (no spaces, special characters, or dashes)

02 If my business has more than one UEI in SAM.gov, do I need to claim them all?

No, you only need to use one UEI to claim your business.

If you receive a Business Already Claimed message, before trying again, please verify the following:

  • If you claimed the business using another email account, please log in using that account.

  • If your business has other qualifying owners, please ensure that they have not already claimed the business. Each business can only be claimed once.

Initial Application

01 How many certifications can I apply for?

The beauty of MySBA certifications is that you can apply for multiple SBA certifications at once. Currently, the MySBA platform supports 8(a) Business Development, HUBZone, Veteran-Owned, Service-Disabled Veteran-Owned, Women-Owned, and Economically-Disadvantaged Women-Owned certifications.

During the application process, you will be asked which certifications you'd like to apply for two times. The first time is to indicate which certifications you intend on applying for. After you've entered your Ownership & Control information you'll be asked a second time, but this time you'll only be presented with certifications you are actually eligible to apply for. Both times, you can select to apply for as many certifications as you'd like.

02 What happens after my application is submitted?

After your application is submitted, SBA staff will screen & process your application. You can check the status of your application on your dashboard.

If your application is incomplete in any way, SBA will return your application so you can make edits. You will receive an email and in-app notification. See How do I check my notifications/messages guide.

If SBA has any clarifying questions, they may send you a "Request for Information", in this case you will also receive an email and in-app notification. See How do I check my notifications/messages guide.

03 Why am I not receiving emails from MySBA?

We have identified an issue with some email or internet services providers (ISPs) not accepting our system generated emails, and have made updates to resolve the majority of the issues. However, we also know that there are some individual security settings that will continue to block our emails. Please try again by following the steps below:

04 What Businesses had Pending SDVOSB Applications in MySBA Certifications as of December 22, 2024?

Under 13 CFR 128.200(c)(2), any small business that submitted a complete Service-Disabled Veteran-Owned Small Business (SDVOSB) certification application to SBA on or before December 22, 2024, is eligible to self-certify for a federal prime or subcontract that counts towards SDVOSB goaling purposes or SDVOSB subcontracting goals, until SBA declines or approves the business’s application.

The list attached below will be updated daily, Monday - Friday, at 5pm ET until all SDVOSB application submitted before December 22, 2024 are decisioned.

Change Request

01 How many changes can I report?

You can report as many changes as needed in one submitted application. (You cannot start a new application if you have an open Change Request)

02 Why am I getting a “Proposed Decertification Letter” and/or a “Letter of Intent to Terminate”?

You may receive one or both of these letters because of something found in your change request application that puts your continued eligibility at risk. Be sure to respond to this message (via the Message Center in MySBA), so that any issues raised can be resolved, and your certification can remain active.

Need More help?

If you're not finding what you're looking for, or need assistance understanding anything you've found, feel free to reach out!