This user guide is organized into four sections, and can be read from start to finish or referenced piecemeal. It is highly recommended that new users read Section 1 of the guide for an introduction to the MySBA Certifications platform, applicant user roles, and the sequence of the application process.

01. Introduction to MySBA Certifications and Business User Roles

02. Sequence of the Application Process

03. Invitation Codes

04. Key Screens to Know

05. Initiating Processes

06. Core Processes

07. Closing Processes

08. Glossary of Terms & Common Acronyms

09. Guide for Demonstrating Social Disadvantage

Controlling Entities

This handbook is a general guide for Controlling Entities - including Agricultural Cooperatives (AGCOs), American Indian Tribes (AITs), Alaska Native Corporations (ANCs), Native Hawaiian Organizations (NHOs), and Community Development Corporations (CDCs) - to create and manage their dashboards.

Additional Support Guides

These guides are designed for business users in aiding them with different features in UCP.

Need More help?

If you're not finding what you're looking for, or need assistance understanding anything you've found, feel free to reach out!

https://sbaone.atlassian.net/servicedesk/customer/portal/13

https://www.sba.gov/