On the "Sign in to certify.SBA.gov" page (below the email and passphrase fields) click on the "Forgot your password?" link.
On the "Forgot Password" page, enter the email address you used to register with Certify.sba.gov. (note: it is very important that your email address contains no typos or misspellings to ensure that you receive the email containing the password reset link.)
When you receive the reset email, click on the link contained within to create a new passphrase. Please note the instructions below for creating your new passphrase.
Creating Your New Passphrase
Your password must be showing as "strong" in order to be accepted.
Passwords must meet the following parameters:
At least 12 characters At least one uppercase letter At least one lowercase letter At least one special characterfrom the following options: