We have identified an issue with some email or internet services providers (ISPs) not accepting our system generated emails, and have made updates to resolve the majority of the issues. However, we also know that there are some individual security settings that will continue to block our emails. Please try again by following the steps below.
1. In your email client, add no-reply@certify.sba.gov and notifications@certify.sba.gov to your contacts list.
2. In your email client, add no-reply@certify.sba.gov and notifications@certify.sba.gov to the “Approved List” or “Sender Safe List.”
3. Click on the Resend Confirmation Instructions page: https://certify.sba.gov/users/confirmation/new to request a new email
You can also request that the system resend your confirmation email with the following steps below:
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