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"We're sorry, but something went wrong in processing your request."
When saving your application: The error that you are receiving indicates that you have not completed every question. Please start from the beginning and verify that you have answered each question and uploaded the correct documents as requested on every page. Click the “save and continue” button on each page to validate that the answers are recorded.
“Account inactive”
After logging into your account: An inactive account means that your records in SAM.gov are not in the Active state. Please update your records in SAM.gov and wait up to 72 hours before returning to complete your application.
"Business not found"
Your records in SAM.gov must be in the “Active” status to be able to access your records in certify.SBA.gov. Any changes to records in SAM.gov can take up to 72 hours to transfer to certify.SBA.gov.
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If these steps do not resolve the problem, please submit a ticket at https://sbaone.atlassian.net/servicedesk/customer/portal/6 and provide your DUNS number in your response so that we can do further research. |
Reference: http://s3.amazonaws.com/sba-public-production/original_help_-_common_error_notices.pdf
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