Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
SBA Help Center
  1. SBA Help Center
  2. DSBS Support

Incorrect Information

Select a field from the drop down below and use the additional information section to tell us what needs to be updated

Required fields are marked with an asterisk*

Enter as much information as possible, and include what is being displayed currently and what it should say

Drag and drop files, paste screenshots, or browse
Powered by Jira Service Management
{"xsrfToken":"23441849f6ce900ae4a54175e3bfdc66434b7fb9_lout","branding":{"id":"8","key":"ds","name":"DSBS Support","portalBaseUrl":"/servicedesk/customer/portal/8"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ff86e129-2523-4e84-80a7-a21e4bbf399a/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZmODZlMTI5LTI1MjMtNGU4NC04MGE3LWEyMWU0YmJmMzk5YSI6WyJyZWFkIl19LCJleHAiOjE3ODExOTg4ODEsIm5iZiI6MTc4MTE5ODI4MX0.d-KJ-I0oJ55AiQ3MR1-1woKTau09_tSjqYtGf8IJxls&client=a2a90932-39bb-4b93-b30a-8c24eae18f05&mode=fit","logoId":"ff86e129-2523-4e84-80a7-a21e4bbf399a","isLogoAvailable":true,"helpCenterTitle":"Welcome to the SBA Certifications Help Center!","sharedPortalName":"SBA Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the SBA Certifications Help Center!","sharedPortalName":"SBA Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#002e6d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3ODExOTg4ODEsIm5iZiI6MTc4MTE5ODI4MX0.xZiLMas-QxYpYgGvWWIoQ8_5_Qk1YTOxu-Lu3h8IUH8&client=a2a90932-39bb-4b93-b30a-8c24eae18f05&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#002e6d","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"8","key":"ds","projectId":11225,"serviceDeskId":8,"name":"DSBS Support","description":"<p>Welcome! You can raise a request for DSBS Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"178","name":"Feedback & Feature Requests","descriptionHtml":"<p>Complete all required fields below and submit your request.</p>","callToAction":"Feedback & Feature Requests","introHtml":"<p>Have feedback or suggestions for DSBS?</p>","icon":10732,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10732","groups":[32],"key":""},{"id":"177","name":"Incorrect Information","descriptionHtml":"<p>Select a field from the drop down below and use the additional information section to tell us what needs to be updated</p>","callToAction":"Incorrect Information","introHtml":"<p>Is DSBS displaying incorrect information for your company?</p>","icon":10841,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10841","groups":[32],"key":""},{"id":"176","name":"Inquiry","descriptionHtml":"<p>Complete all the required fields below and submit your support request</p>","callToAction":"Inquiry","introHtml":"<p>Have a question about DSBS?</p>","icon":10865,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10865","groups":[32],"key":""},{"id":"175","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10843,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10843","groups":[],"key":""}],"reqGroups":[{"id":32,"name":"General"}],"orderMapping":{"32":[178,176,177]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"44ca79d9-8835-320d-9be4-8a7b0562d8c7","appLinkName":"System Confluence","appLinkUrl":"https://sbaone.atlassian.net/wiki","spaceKey":"DS","spaceName":"DSBS Support","spaceUrl":"https://sbaone.atlassian.net/wiki/spaces/DS","isServer":false},"labels":[],"projectKey":"DS","serviceDeskId":8,"kbLinkDomainURLs":["https://sbaone.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS01MTAyODE5MjgiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzgxMTk5NDgxLCJuYmYiOjE3ODExOTgyODEsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.KK3R2-fMDmCFqLl21M7RE3K8fBfs530n76fOQ18mKUE","targetCollection":"upload-user-collection--510281928","endpointUrl":"https://api.media.atlassian.com","clientId":"a2a90932-39bb-4b93-b30a-8c24eae18f05","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":177,"projectId":11225,"issueType":{"id":"10562","name":"General request"},"form":{"name":"Incorrect Information","descriptionHtml":"<p>Select a field from the drop down below and use the additional information section to tell us what needs to be updated</p>","callToAction":"Incorrect Information","intro":"<p>Is DSBS displaying incorrect information for your company?</p>","instructions":"<p>Select a field from the drop down below and use the additional information section to tell us what needs to be updated</p>","icon":10841,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10841","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11383","fieldConfigId":"12203","label":"Unique Entity Identifier (UEI)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Incorrect Information Request"]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Additional Information","description":"Enter as much information as possible, and include what is being displayed currently and what it should say","descriptionHtml":"<p>Enter as much information as possible, and include what is being displayed currently and what it should say</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/8/create/177","requestValidateBaseUrl":"/servicedesk/customer/portal/8/validate/177","calendarParams":{"firstDay":0,"date":"2026-06-11T13:18:01-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"44ca79d9-8835-320d-9be4-8a7b0562d8c7","appLinkName":"System Confluence","appLinkUrl":"https://sbaone.atlassian.net/wiki","spaceKey":"DS","spaceName":"DSBS Support","spaceUrl":"https://sbaone.atlassian.net/wiki/spaces/DS","isServer":false},"labels":[],"projectKey":"DS","serviceDeskId":8,"kbLinkDomainURLs":["https://sbaone.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS01MTAyODE5MjgiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzgxMTk5NDgxLCJuYmYiOjE3ODExOTgyODEsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.KK3R2-fMDmCFqLl21M7RE3K8fBfs530n76fOQ18mKUE","targetCollection":"upload-user-collection--510281928","endpointUrl":"https://api.media.atlassian.com","clientId":"a2a90932-39bb-4b93-b30a-8c24eae18f05","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sbaone","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"23441849f6ce900ae4a54175e3bfdc66434b7fb9_lout","baseUrl":"https://sbaone.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://sbaone.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"a2a90932-39bb-4b93-b30a-8c24eae18f05","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d8d0871e3d954804aca1f3e7b2664094","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://sbaone.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}