Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
SBA Help Center
  1. SBA Help Center
  2. DSBS Support

DSBS Support

Welcome! You can raise a request for DSBS Support using the options provided.

  • Feedback & Feature Requests

    Have feedback or suggestions for DSBS?

  • Inquiry

    Have a question about DSBS?

  • Incorrect Information

    Is DSBS displaying incorrect information for your company?

Powered by Jira Service Management
{"xsrfToken":"4ea8e05e92b24c486961eb1261f19a86c4555c8b_lout","branding":{"id":"8","key":"ds","name":"DSBS Support","portalBaseUrl":"/servicedesk/customer/portal/8"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ff86e129-2523-4e84-80a7-a21e4bbf399a/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZmODZlMTI5LTI1MjMtNGU4NC04MGE3LWEyMWU0YmJmMzk5YSI6WyJyZWFkIl19LCJleHAiOjE3NzYyNzE4NDcsIm5iZiI6MTc3NjI3MTI0N30.d0yTil7Hb2ZiksbyOSrPcrgoGTOn39ln4pc1hTumjbg&client=a2a90932-39bb-4b93-b30a-8c24eae18f05&mode=fit","logoId":"ff86e129-2523-4e84-80a7-a21e4bbf399a","isLogoAvailable":true,"helpCenterTitle":"Welcome to the SBA Certifications Help Center!","sharedPortalName":"SBA Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the SBA Certifications Help Center!","sharedPortalName":"SBA Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#002e6d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NzYyNzE4NDcsIm5iZiI6MTc3NjI3MTI0N30.FHq-CuH_wUUJY4aXkW4yzYk8B_K_sdpQBlOUDnFmUK8&client=a2a90932-39bb-4b93-b30a-8c24eae18f05&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#002e6d","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"8","key":"ds","projectId":11225,"serviceDeskId":8,"name":"DSBS Support","description":"<p>Welcome! You can raise a request for DSBS Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"178","name":"Feedback & Feature Requests","descriptionHtml":"<p>Complete all required fields below and submit your request.</p>","callToAction":"Feedback & Feature Requests","introHtml":"<p>Have feedback or suggestions for DSBS?</p>","icon":10732,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10732","groups":[32],"key":""},{"id":"177","name":"Incorrect Information","descriptionHtml":"<p>Select a field from the drop down below and use the additional information section to tell us what needs to be updated</p>","callToAction":"Incorrect Information","introHtml":"<p>Is DSBS displaying incorrect information for your company?</p>","icon":10841,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10841","groups":[32],"key":""},{"id":"176","name":"Inquiry","descriptionHtml":"<p>Complete all the required fields below and submit your support request</p>","callToAction":"Inquiry","introHtml":"<p>Have a question about DSBS?</p>","icon":10865,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10865","groups":[32],"key":""},{"id":"175","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10843,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10843","groups":[],"key":""}],"reqGroups":[{"id":32,"name":"General"}],"orderMapping":{"32":[178,176,177]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"44ca79d9-8835-320d-9be4-8a7b0562d8c7","appLinkName":"System Confluence","appLinkUrl":"https://sbaone.atlassian.net/wiki","spaceKey":"DS","spaceName":"DSBS Support","spaceUrl":"https://sbaone.atlassian.net/wiki/spaces/DS","isServer":false},"labels":[],"projectKey":"DS","serviceDeskId":8,"kbLinkDomainURLs":["https://sbaone.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTUxNTcyOTkwNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzYyNzI0NDcsIm5iZiI6MTc3NjI3MTI0NywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.LDTGMgP4rXVf2ja3mwvVlHfQH8Jb8oI18LaF-qDuHtA","targetCollection":"upload-user-collection-515729905","endpointUrl":"https://api.media.atlassian.com","clientId":"a2a90932-39bb-4b93-b30a-8c24eae18f05","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"SBA Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://sbaone.atlassian.net/wiki","kbLinkDomainURLs":["https://sbaone.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sbaone","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4ea8e05e92b24c486961eb1261f19a86c4555c8b_lout","baseUrl":"https://sbaone.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://sbaone.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"a2a90932-39bb-4b93-b30a-8c24eae18f05","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"0918027e87494c7e99763e73152235de","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://sbaone.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}