Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"39052f7f78cf66e2b3394a838cd8dfaaf074a96b_lout","branding":{"id":"6","key":"chdb","name":"MPP Help Desk","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ff86e129-2523-4e84-80a7-a21e4bbf399a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZmODZlMTI5LTI1MjMtNGU4NC04MGE3LWEyMWU0YmJmMzk5YSI6WyJyZWFkIl19LCJleHAiOjE3NjUzNjY4MzIsIm5iZiI6MTc2NTM2NjIzMn0.iP9y0hXJWHvrcrdKzDjIg9PGRfyR42TKFJa3-iad0zI&client=a2a90932-39bb-4b93-b30a-8c24eae18f05&mode=fit","logoId":"ff86e129-2523-4e84-80a7-a21e4bbf399a","isLogoAvailable":true,"helpCenterTitle":"Welcome to the SBA Help Center!","sharedPortalName":"SBA Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the SBA Help Center!","sharedPortalName":"SBA Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#002e6d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NjUzNjY4MzIsIm5iZiI6MTc2NTM2NjIzMn0.cu-yf7rM9o4MtbKiozgMVJ4jUJpHbu17mwfZlRbVABw&client=a2a90932-39bb-4b93-b30a-8c24eae18f05&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"chdb","projectId":11211,"serviceDeskId":6,"name":"MPP Help Desk","description":"<p>Welcome! Click here if you would like to raise a request for MPP applications and annual evaluations.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"141","name":"Application Assistance ","descriptionHtml":"","callToAction":"Application Assistance ","introHtml":"<p>Need help uploading documents, updating your application or with an error message you encountered?</p>","icon":10706,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10706","groups":[25],"key":""},{"id":"142","name":"Application Status ","descriptionHtml":"","callToAction":"Application Status ","introHtml":"<p>Need to contact a BOS?</p>","icon":10729,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10729","groups":[25],"key":""},{"id":"146","name":"Change My Certify Login Email","descriptionHtml":"","callToAction":"Change My Certify Login Email","introHtml":"","icon":10866,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10866","groups":[22],"key":""},{"id":"126","name":"Create/Reset Password ","descriptionHtml":"","callToAction":"Create/Reset Password ","introHtml":"","icon":10432,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[26],"key":""},{"id":"170","name":"Data Change Request for 1 Firm","descriptionHtml":"<p>Use this form to request changes to <b>only one</b> DUNS. All requests must be accompanied by a screenshot of a Certify SBA note documenting the changes requested. (<a href=\"https://sbaone.atlassian.net/wiki/spaces/CKB/pages/1774288897/Data+Change+Request+Forms\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here</a> for more information)</p>","callToAction":"Data Change Request for 1 Firm","introHtml":"","icon":10744,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10744","groups":[21],"key":""},{"id":"171","name":"Data Change Request for Multiple Firms","descriptionHtml":"<p>Use this form to request changes to <b>more than one</b> DUNS. All requests must be accompanied by a screenshot of a Certify SBA note documenting the changes requested.. (<a href=\"https://sbaone.atlassian.net/wiki/spaces/CKB/pages/1774288897/Data+Change+Request+Forms\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here</a> for more information)</p>","callToAction":"Data Change Request for Multiple Firms","introHtml":"","icon":10744,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10744","groups":[21],"key":""},{"id":"156","name":"Edit an Application or Action","descriptionHtml":"","callToAction":"Edit an Application or Action","introHtml":"<p>e.g. Accidentally Clicked Adverse Action</p>","icon":10741,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10741","groups":[21],"key":""},{"id":"144","name":"Error Message ","descriptionHtml":"","callToAction":"Error Message ","introHtml":"<p>Erm...</p>","icon":10703,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10703","groups":[26],"key":""},{"id":"145","name":"Forgot My Certify Account Email","descriptionHtml":"","callToAction":"Forgot My Certify Account Email","introHtml":"","icon":10866,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10866","groups":[22],"key":""},{"id":"113","name":"Forgot Password","descriptionHtml":"","callToAction":"Forgot Password","introHtml":"<p>Fill in this form if you have an active account and need some guidance on resetting your password</p>","icon":10432,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[22],"key":""},{"id":"166","name":"Login","descriptionHtml":"","callToAction":"Login","introHtml":"<p>e.g. Locked out of Certify, Cannot Login</p>","icon":10866,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10866","groups":[21],"key":""},{"id":"148","name":"Login Error","descriptionHtml":"<p>If you're receiving an error message when trying to login, please provide some basic information so we can help.</p>","callToAction":"Login Error","introHtml":"","icon":10742,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10742","groups":[22],"key":""},{"id":"119","name":"Match Not Found from SAM","descriptionHtml":"","callToAction":"Match Not Found from SAM","introHtml":"<p>Please make sure you have waited at least three days after the ACTIVATION date in your SAM.gov profile.</p>","icon":10734,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10734","groups":[24],"key":""},{"id":"159","name":"Miscellaneous","descriptionHtml":"","callToAction":"Miscellaneous","introHtml":"<p>Other Issues or Bugs</p>","icon":10710,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10710","groups":[21],"key":""},{"id":"129","name":"Other ","descriptionHtml":"","callToAction":"Other ","introHtml":"","icon":10432,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[26],"key":""},{"id":"161","name":"POC Updates","descriptionHtml":"","callToAction":"POC Updates","introHtml":"<p>e.g. Reassign Cases</p>","icon":10732,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10732","groups":[21],"key":""},{"id":"167","name":"Problem Claiming My Business","descriptionHtml":"","callToAction":"Problem Claiming My Business","introHtml":"","icon":10727,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10727","groups":[22],"key":""},{"id":"162","name":"Program Questions","descriptionHtml":"","callToAction":"Program Questions","introHtml":"","icon":10714,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10714","groups":[25],"key":""},{"id":"151","name":"Reactivate a User","descriptionHtml":"","callToAction":"Reactivate a User","introHtml":"","icon":10831,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10831","groups":[22],"key":""},{"id":"108","name":"Submission Error","descriptionHtml":"","callToAction":"Submission Error","introHtml":"<p>Did you get an error message when trying to submit your application? Select this option for assistance.</p>","icon":10734,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10734","groups":[26],"key":""},{"id":"169","name":"Update Business Profile Information","descriptionHtml":"","callToAction":"Update Business Profile Information","introHtml":"<p>Do you need to update any other information from your profile apart from your email address?</p>","icon":10725,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10725","groups":[22],"key":""},{"id":"157","name":"Update Status","descriptionHtml":"","callToAction":"Update Status","introHtml":"<p>e.g. Update Application Status, Update Certification Status/Decertify, revert firm back to “screening”</p>","icon":10732,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10732","groups":[21],"key":""},{"id":"106","name":"Upload Documents","descriptionHtml":"","callToAction":"Upload Documents","introHtml":"","icon":10716,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10716","groups":[28],"key":""},{"id":"128","name":"Upload Documents ","descriptionHtml":"","callToAction":"Upload Documents ","introHtml":"","icon":10707,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10707","groups":[26],"key":""},{"id":"150","name":"Withdraw / Delete Application","descriptionHtml":"","callToAction":"Withdraw / Delete Application","introHtml":"","icon":10734,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10734","groups":[25],"key":""},{"id":"107","name":"500 Error","descriptionHtml":"","callToAction":"500 Error","introHtml":"<p>Did you get an Internal Server Error? Let us know please so we can get rid of it!</p>","icon":10738,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10738","groups":[],"key":""},{"id":"182","name":"8(a) Certification Not Displaying in SAM.gov","descriptionHtml":"","callToAction":"8(a) Certification Not Displaying in SAM.gov","introHtml":"<p>Please make sure you have waited at least 4 days after you receive your 8(a) certification to verify SAM.gov has been updated.</p>","icon":10828,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10828","groups":[],"key":""},{"id":"152","name":"Annual Review","descriptionHtml":"","callToAction":"Annual Review","introHtml":"<p>e.g. Unlock Cases for AR, Delete AR Worksheet within Analyst Docs, Upload Documents</p>","icon":10701,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10701","groups":[],"key":""},{"id":"130","name":"Broken Link","descriptionHtml":"","callToAction":"Broken Link","introHtml":"<p>Is your link not working? What's the link? Tell me more...</p>","icon":10742,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10742","groups":[],"key":""},{"id":"120","name":"Cannot Find Firm In DSBS","descriptionHtml":"<p>To request correction of your business's data in the Dynamic Small Business Search (DSBS) system, please contact SBA’s Answer Desk 800-827-5722 or <a href=\"mailto:answerdesk@sba.gov\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">answerdesk@sba.gov</a> Monday-Friday 9:00 a.m. to 6:00 p.m. ET or speak with an American Sign Language (ASL) interpreter via videophone at 855-440-4960.</p>","callToAction":"Cannot Find Firm In DSBS","introHtml":"","icon":10708,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10708","groups":[],"key":""},{"id":"121","name":"Certificate Verification/Status","descriptionHtml":"","callToAction":"Certificate Verification/Status","introHtml":"","icon":10723,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10723","groups":[],"key":""},{"id":"122","name":"Certification Renewal ","descriptionHtml":"","callToAction":"Certification Renewal ","introHtml":"","icon":10741,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10741","groups":[],"key":""},{"id":"174","name":"Certify Technical Support","descriptionHtml":"","callToAction":"Certify Technical Support","introHtml":"","icon":10709,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10709","groups":[],"key":""},{"id":"154","name":"CO Access","descriptionHtml":"","callToAction":"CO Access","introHtml":"","icon":10701,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10701","groups":[],"key":""},{"id":"111","name":"Create Password ","descriptionHtml":"","callToAction":"Create Password ","introHtml":"","icon":10728,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10728","groups":[],"key":""},{"id":"105","name":"Create Renewal","descriptionHtml":"","callToAction":"Create Renewal","introHtml":"","icon":10722,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10722","groups":[],"key":""},{"id":"117","name":"Delete Account ","descriptionHtml":"","callToAction":"Delete Account ","introHtml":"<p>Uh-oh, hope everything's okay!</p>","icon":10701,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10701","groups":[],"key":""},{"id":"173","name":"Firm Data is Incorrect in DSBS","descriptionHtml":"","callToAction":"Firm Data is Incorrect in DSBS","introHtml":"","icon":10866,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10866","groups":[],"key":""},{"id":"131","name":"Loan Information ","descriptionHtml":"","callToAction":"Loan Information ","introHtml":"","icon":10718,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10718","groups":[],"key":""},{"id":"132","name":"Loan Status","descriptionHtml":"","callToAction":"Loan Status","introHtml":"","icon":10732,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10732","groups":[],"key":""},{"id":"124","name":"Loan Status","descriptionHtml":"<p>You've reached the helpdesk for Certify.sba.gov. Unfortunately, the disaster loan program isn't hosted on Certify. Instead, you'll want to contact the SBA disaster assistance customer service center at 1-800-659-2955 (TTY: 1-800-877-8339) or by e-mail at <ins><a href=\"mailto:disastercustomerservice@sba.gov\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">disastercustomerservice@sba.gov</a></ins>.</p>","callToAction":"Loan Status","introHtml":"","icon":10716,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10716","groups":[],"key":""},{"id":"134","name":"Login ","descriptionHtml":"<p>This form is for government users only. Please ensure you've signed up for Certify using your government email.</p>","callToAction":"Login ","introHtml":"","icon":10717,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10717","groups":[],"key":""},{"id":"140","name":"Login Issues ","descriptionHtml":"","callToAction":"Login Issues ","introHtml":"<p>Erm..., Okay, let's create a ticket!</p>","icon":10734,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10734","groups":[],"key":""},{"id":"153","name":"Login_","descriptionHtml":"","callToAction":"Login_","introHtml":"<p>e.g. Locked out of Certify, Cannot Login</p>","icon":10866,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10866","groups":[],"key":""},{"id":"155","name":"POC Updates_","descriptionHtml":"","callToAction":"POC Updates_","introHtml":"<p>e.g. Reassign Cases</p>","icon":10732,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10732","groups":[],"key":""},{"id":"168","name":"Print Certificate","descriptionHtml":"","callToAction":"Print Certificate","introHtml":"","icon":10701,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10701","groups":[],"key":""},{"id":"123","name":"Print Certificate _","descriptionHtml":"","callToAction":"Print Certificate _","introHtml":"","icon":10701,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10701","groups":[],"key":""},{"id":"127","name":"Printing Documents ","descriptionHtml":"","callToAction":"Printing Documents ","introHtml":"","icon":10702,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10702","groups":[],"key":""},{"id":"149","name":"Problem Claiming My Business_","descriptionHtml":"","callToAction":"Problem Claiming My Business_","introHtml":"","icon":10727,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10727","groups":[],"key":""},{"id":"125","name":"Programs_and_Certificates","descriptionHtml":"","callToAction":"Programs_and_Certificates","introHtml":"","icon":10714,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10714","groups":[],"key":""},{"id":"172","name":"SAM Data Not Reflecting in Certify","descriptionHtml":"","callToAction":"SAM Data Not Reflecting in Certify","introHtml":"<p>Please make sure you have waited at least three days after the ACTIVATION date in your SAM.gov profile.</p>","icon":10711,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10711","groups":[],"key":""},{"id":"147","name":"SAM Data Not Reflecting in Certify_","descriptionHtml":"","callToAction":"SAM Data Not Reflecting in Certify_","introHtml":"","icon":10711,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10711","groups":[],"key":""},{"id":"160","name":"Something Else Not Listed Here","descriptionHtml":"","callToAction":"Something Else Not Listed Here","introHtml":"","icon":10828,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10828","groups":[],"key":""},{"id":"158","name":"Spouse Or Individual Contributor Issues","descriptionHtml":"","callToAction":"Spouse Or Individual Contributor Issues","introHtml":"","icon":10832,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10832","groups":[],"key":""},{"id":"203","name":"Start a New 8(a) Initial Application","descriptionHtml":"","callToAction":"Start a New 8(a) Initial Application","introHtml":"<p>Are you looking to start a new 8(a) initial application?</p>","icon":10745,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10745","groups":[],"key":""},{"id":"116","name":"Update Business Profile Information_","descriptionHtml":"","callToAction":"Update Business Profile Information_","introHtml":"<p>Do you need to update any other information from your profile apart from your email address?</p>","icon":10725,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10725","groups":[],"key":""},{"id":"133","name":"Update Information","descriptionHtml":"","callToAction":"Update Information","introHtml":"","icon":10707,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10707","groups":[],"key":""},{"id":"181","name":"WOSB","descriptionHtml":"","callToAction":"WOSB","introHtml":"","icon":10866,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10866","groups":[],"key":""}],"reqGroups":[{"id":21,"name":"Government Users"},{"id":26,"name":"Business Users - Technical Difficulties"},{"id":22,"name":"Business Users - Account Management"},{"id":28,"name":"Business Users - Annual Evaluation"},{"id":24,"name":"Business Users - Data Issues"},{"id":25,"name":"Business Users - Applications and Certifications"}],"orderMapping":{"26":[144,128,126,108,129],"22":[148,113,145,146,169,167,151],"24":[119],"21":[161,156,157,166,159,170,171],"38":[203],"27":[133,132,131],"28":[106],"25":[150,142,141,162]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"44ca79d9-8835-320d-9be4-8a7b0562d8c7","appLinkName":"System Confluence","appLinkUrl":"https://sbaone.atlassian.net/wiki","spaceKey":"CHDB","spaceName":"Certify Help Desk Beta","spaceUrl":"https://sbaone.atlassian.net/wiki/spaces/CHDB","isServer":false},"labels":[],"projectKey":"CHD","serviceDeskId":6,"kbLinkDomainURLs":["https://sbaone.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CHD","userLanguageHeader":"Have an existing 8(a) certification?","userLanguageMessageWiki":"<p>All 8(a) certification functionality has moved to MySBA Certifications. Please visit <a href=\"http://certifications.sba.gov.\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">MySBA Certifications</a></p>\n<p>Want to update your Small Business Search business profile?<br> Visit <a href=\"http://search.certifications.sba.gov\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SBS</a></p>","defaultLanguageHeader":"Have an existing 8(a) certification?","defaultLanguageMessage":"All 8(a) certification functionality has moved to MySBA Certifications. Please visit [MySBA Certifications|http://certifications.sba.gov.] \n\nWant to update your Small Business Search business profile?\nVisit [SBS|http://search.certifications.sba.gov]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMjExIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjUzNjc0MzIsIm5iZiI6MTc2NTM2NjIzMiwiYW5vbklkIjoiYW5vbi11c2VyIn0.mDo_FNqgONyew-hwT48w5LXbpLcsrlcuOSHO56oIS6U","targetCollection":"upload-project-11211","endpointUrl":"https://api.media.atlassian.com","clientId":"a2a90932-39bb-4b93-b30a-8c24eae18f05","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"SBA Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://sbaone.atlassian.net/wiki","kbLinkDomainURLs":["https://sbaone.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}