{"xsrfToken":"f9bd43fdb1e61541ef6469662da0e75ac2afba27_lout","branding":{"id":"13","key":"cshd","name":"MySBA Certifications Service Desk","portalBaseUrl":"/servicedesk/customer/portal/13"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ff86e129-2523-4e84-80a7-a21e4bbf399a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZmODZlMTI5LTI1MjMtNGU4NC04MGE3LWEyMWU0YmJmMzk5YSI6WyJyZWFkIl19LCJleHAiOjE3NDM0ODAyOTUsIm5iZiI6MTc0MzQ3OTY5NX0.ER4ja6Xsdxfss4j2xA1FDNFTclIym-dgpJyaN-xRISo&client=a2a90932-39bb-4b93-b30a-8c24eae18f05&mode=fit","logoId":"ff86e129-2523-4e84-80a7-a21e4bbf399a","isLogoAvailable":true,"helpCenterTitle":"Welcome to the SBA Help Center!","sharedPortalName":"SBA Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the SBA Help Center!","sharedPortalName":"SBA Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#002e6d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDM0ODAyOTUsIm5iZiI6MTc0MzQ3OTY5NX0.ssq3OSVmU_RrFaDFEta1FEBlM4p3TDO5EZb-UBv639E&client=a2a90932-39bb-4b93-b30a-8c24eae18f05&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"13","key":"cshd","projectId":11247,"serviceDeskId":13,"name":"MySBA Certifications Service Desk","description":"<p>Welcome! Click here if you would like to raise a request for the new MySBA Certification System.</p>","portalBaseUrl":"/servicedesk/customer/portal/13","reqTypes":[{"id":"10635","name":"Account Management Support ","descriptionHtml":"","callToAction":"Account Management Support ","introHtml":"<p>Do you need assistance in managing your account?</p>","icon":10318,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10318","groups":[41],"key":""},{"id":"11706","name":"Claim a Business","descriptionHtml":"","callToAction":"Claim a Business","introHtml":"<p>Are you on the Claim your Business page and having issues connecting your business to your account?</p>","icon":10313,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10313","groups":[41],"key":""},{"id":"10643","name":"Internal SBA User Support","descriptionHtml":"","callToAction":"Internal SBA User Support","introHtml":"<p>Are you an Internal SBA User with an issue or request?</p>","icon":10311,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","groups":[41],"key":""},{"id":"10634","name":"Technical Support","descriptionHtml":"","callToAction":"Technical Support","introHtml":"<p>Are you having technical difficulties?</p>","icon":10308,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[41],"key":""},{"id":"10649","name":"Contributor Invitation","descriptionHtml":"","callToAction":"Contributor Invitation","introHtml":"<p>Are you having an issue sending or receiving a contributor invitation?</p>","icon":10887,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10887","groups":[],"key":""},{"id":"10657","name":"Submission Error","descriptionHtml":"","callToAction":"Submission Error","introHtml":"<p>Are you having issues submitting or signing your application?</p>","icon":10306,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[],"key":""}],"reqGroups":[{"id":41,"name":"General Issues"}],"orderMapping":{"41":[10634,11706,10635,10643,10644,10671]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"44ca79d9-8835-320d-9be4-8a7b0562d8c7","appLinkName":"","appLinkUrl":"","spaceKey":"UCPUKB","spaceName":"Unified Certification Platform (UCP) Knowledge Base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SCSD","serviceDeskId":13,"kbLinkDomainURLs":["https://sbaone.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":13,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SCSD","userLanguageHeader":"Visit our Knowledge Base!","userLanguageMessageWiki":"<p>Before opening a ticket, we encourage you to visit our <a href=\"https://sbaone.atlassian.net/wiki/spaces/UCPUKB/overview?homepageId=3085172979e\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Knowledge Base</a> where you can find helpful articles and how-to guides.</p>","defaultLanguageHeader":"Visit our Knowledge Base!","defaultLanguageMessage":"Before opening a ticket, we encourage you to visit our [Knowledge Base|https://sbaone.atlassian.net/wiki/spaces/UCPUKB/overview?homepageId=3085172979e] where you can find helpful articles and how-to guides.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTI0NyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0ODA4OTUsIm5iZiI6MTc0MzQ3OTY5NX0.BPbdsucTizE2VM1Ab2USymmZ8jKF_tsclhoro6GuU3E","targetCollection":"upload-project-11247","endpointUrl":"https://api.media.atlassian.com","clientId":"a2a90932-39bb-4b93-b30a-8c24eae18f05","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":10634,"projectId":11247,"form":{"name":"Technical Support","descriptionHtml":"","callToAction":"Technical Support","intro":"<p>Are you having technical difficulties?</p>","instructions":"","icon":10308,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary of Issue","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11470","fieldConfigId":"12330","label":"Firm Name","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/13/create/10634","requestValidateBaseUrl":"/servicedesk/customer/portal/13/validate/10634","calendarParams":{"firstDay":0,"date":"2025-03-31T23:54:55-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"44ca79d9-8835-320d-9be4-8a7b0562d8c7","appLinkName":"","appLinkUrl":"","spaceKey":"UCPUKB","spaceName":"Unified Certification Platform (UCP) Knowledge Base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SCSD","serviceDeskId":13,"kbLinkDomainURLs":["https://sbaone.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTI0NyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0ODA4OTUsIm5iZiI6MTc0MzQ3OTY5NX0.BPbdsucTizE2VM1Ab2USymmZ8jKF_tsclhoro6GuU3E","targetCollection":"upload-project-11247","endpointUrl":"https://api.media.atlassian.com","clientId":"a2a90932-39bb-4b93-b30a-8c24eae18f05","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":12,"updated":"2025-03-06T19:11:51.325345370Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10634],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":12,"name":"Technical Support","submit":{"lock":false,"pdf":false},"templateFormUuid":"22fd834a-b98b-4b62-a828-4adc2d19ccbf"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":99},"layout":"default","localId":"dcaf9745-7dd8-4257-9075-1faede8534a8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":105},"layout":"default","localId":"73390cde-aa29-4784-b44d-ccb0528f3c23"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":106},"layout":"default","localId":"ae15a6d0-c478-4d5a-9891-2e356de726a0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":100},"layout":"default","localId":"03da66a8-1480-4c7b-8da9-6f87eb38d039"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":198},"layout":"default","localId":"f094277b-3154-4a2f-bd2e-ea3e1609de87"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"4b47e4f0-57ed-431b-b3a2-5dcc05404975"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":125},"layout":"default","localId":"45f5af9c-1646-4f9c-bc9c-9924521a225b"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"73a0c0bd-bd75-434b-8dd9-3a0257137dae"},"content":[{"type":"text","text":"If you have MySBA Loan Portal, Capital Access Financial System (CAFS) or Veteran Small Business Certification (VetCert) account, please go to "},{"type":"text","text":"https://certifications.sba.gov/","marks":[{"type":"link","attrs":{"href":"https://certifications.sba.gov/"}}]},{"type":"text","text":" and Log In using those credentials. If you are having issues logging in using your credentials, please contact the call center at (866) 443-4110."}]}]}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"706322e3-0f47-4b1d-8edf-ac9d8490f1fb"},"content":[{"type":"text","text":"More information on creating an account can be found here: "},{"type":"inlineCard","attrs":{"url":"https://sbaone.atlassian.net/wiki/spaces/UCPUKB/pages/3287810049/How+do+I+Create+a+MySBA+Certification+Account"}},{"type":"text","text":" "}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":16},"layout":"default","localId":"a8d3367e-0fc7-40ee-8ef3-e742d6035074"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"8d70fa12-d7d9-4b76-9ff9-cdc20d449da2"},"content":[{"type":"text","text":"Please see "},{"type":"inlineCard","attrs":{"url":"https://sbaone.atlassian.net/wiki/spaces/UCPUKB/pages/3192651786/Business+Applicant+User+Guide"}},{"type":"text","text":" for more information on how to complete your application."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":34},"layout":"default","localId":"efeb6fb3-067f-4bd3-abc2-c7cb8ae273f7"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"899ed787-07fb-4b8a-87c5-c27851155679"},"content":[{"type":"text","text":"Please confirm that you have answered all required questions. The application will not allow you to proceed if required answers are missing. Please see "},{"type":"inlineCard","attrs":{"url":"https://sbaone.atlassian.net/wiki/spaces/UCPUKB/pages/3292463118/Application+Preview"}},{"type":"text","text":" for more information."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":36},"layout":"default","localId":"be515f5f-ac01-4797-88ed-199b9d7082a2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":37},"layout":"default","localId":"d793553e-d8c5-4d03-8ff7-1662cdbff11e"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":183},"layout":"default","localId":"b101318f-3a02-4813-8f32-7d836b071430"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":157},"layout":"default","localId":"758884b9-7cae-4ff1-a198-3069df945019"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"77e6b8fa-4945-4d98-84c4-22015a7d254b"},"content":[{"type":"text","text":"When uploading please ensure your file size is no larger than 25 MB. If it is larger than 25 MB try splitting the document into multiple files."}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":185},"layout":"default","localId":"d00a7d7c-7983-468f-832e-99ed710c1893"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":187},"layout":"default","localId":"d49960a8-1d08-4b0a-baf8-b5cc40e0b5c6"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"5345f56c-eb4c-43ab-8e21-992e92ebf1ec"},"content":[{"type":"text","text":"When uploading please ensure your file size is no larger than 25 MB. If it is larger than 25 MB try splitting the document into multiple files."}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":160},"layout":"default","localId":"16f03686-e532-4e32-a99d-d07702edc6ce"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":169},"layout":"default","localId":"4a243f75-fe79-4f1e-a5f5-5dcdeb7e4bc7"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":191},"layout":"default","localId":"866b4fb3-8be5-4da9-b2c9-9f92909a755f"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":193},"layout":"default","localId":"9c133dfd-c35a-4454-8c89-130aeac6700c"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":196},"layout":"default","localId":"a113739b-2c07-428f-8da8-ec37cf1086f1"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"0880cded-4c4a-437d-b27e-9e778c04fe63"},"content":[{"type":"text","text":"Please confirm that you have answered all required questions. The application will not allow you to proceed if required answers are missing and sections are incomplete. Please see "},{"type":"inlineCard","attrs":{"url":"https://sbaone.atlassian.net/wiki/spaces/UCPUKB/pages/3292463118/Application+Preview"}},{"type":"text","text":" for more information."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":162},"layout":"default","localId":"cf37f950-9cc1-4654-af03-a3c96deac72b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":182},"layout":"default","localId":"0adf5463-359f-4aca-9d63-dab53e9ecb40"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"8410f03e-7ee4-4618-a0a6-e6725b9fc610"},"content":[{"type":"text","text":"If entered a different email address into the ownership section than the email address you used to create your MySBA account, the email address will generate a contributor invite and list you as contributor. To fix this, please update the ownership section so that your email address matches the email address you used to create your MySBA account."}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":165},"layout":"default","localId":"13d884d6-bef4-4c40-9112-23617d0e95d8"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":167},"layout":"default","localId":"3465882c-8409-48db-8d64-41d68e9ee489"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":168},"layout":"default","localId":"e8613550-97f9-4b38-8caf-8f55ba7c922e"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"2a9d2b85-8f82-4e78-a7e3-ad2e530450c7"},"content":[{"type":"text","text":"All contributors need to complete and submit their questionnaires before you can submit the application."}]}]},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":171},"layout":"default","localId":"ca32d717-f4c2-4eb1-afcc-42a7feb6a184"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":172},"layout":"default","localId":"151be101-b7d4-401b-a716-3f245614532c"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":174},"layout":"default","localId":"b0075daf-477b-4af6-b030-c30f300d6e08"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":176},"layout":"default","localId":"be1a694f-db8c-44d6-a2b7-15a1061e8749"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":149},"layout":"default","localId":"5581955f-ed33-4e77-ab59-e2d4593c95cb"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":151},"layout":"default","localId":"b936fc87-7ec3-49d8-bbd6-c479178cd42d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":152},"layout":"default","localId":"97226eb8-57ac-41b3-b9f6-d4806bd35e5d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":155},"layout":"default","localId":"5cf4e33a-dfd1-4761-af49-25713dec183c"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":117},"layout":"default","localId":"10e668e9-e812-4652-beb4-9b20d361777d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":108},"layout":"default","localId":"6e3cf8b9-ea70-440f-8bff-d293ff2cb093"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":79},"layout":"default","localId":"9219a8aa-cbb1-4921-968e-7534881945ec"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":48},"layout":"default","localId":"7dce105d-ee4f-4821-a139-b0e53437df86"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":121},"layout":"default","localId":"633abd5f-2fed-4db5-8fa1-fa4bef91c577"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":128},"layout":"default","localId":"0fa3e849-1031-4aab-89ef-a89dea1ecce5"}},{"type":"paragraph","content":[]}]}],"conditions":{"158":{"t":"sh","i":{"co":{"cIds":{"157":["1"]}}},"o":{"sIds":["8"]}},"12":{"t":"sh","i":{"co":{"cIds":{"11":["11886"]}}},"o":{"sIds":["1"]}},"170":{"t":"sh","i":{"co":{"cIds":{"11":["11888"]}}},"o":{"sIds":["21"]}},"181":{"t":"sh","i":{"co":{"cIds":{"171":["2"]}}},"o":{"sIds":["23"]}},"33":{"t":"sh","i":{"co":{"cIds":{"11":["11891"]}}},"o":{"sIds":["4"]}},"186":{"t":"sh","i":{"co":{"cIds":{"183":["1"]}}},"o":{"sIds":["10"]}},"177":{"t":"sh","i":{"co":{"cIds":{"162":["2"]}}},"o":{"sIds":["17"]}},"35":{"t":"sh","i":{"co":{"cIds":{"11":["11890"]}}},"o":{"sIds":["5"]}},"192":{"t":"sh","i":{"co":{"cIds":{"191":["1"]}}},"o":{"sIds":["14"]}},"126":{"t":"sh","i":{"co":{"cIds":{"125":["1"]}}},"o":{"sIds":["2"]}},"180":{"t":"sh","i":{"co":{"cIds":{"171":["1"]}}},"o":{"sIds":["22"]}},"47":{"t":"sh","i":{"co":{"cIds":{"79":["6"]}}},"o":{"sIds":["27"]}},"161":{"t":"sh","i":{"co":{"cIds":{"149":["1"]}}},"o":{"sIds":["25"]}},"199":{"t":"sh","i":{"co":{"cIds":{"165":["2"]}}},"o":{"sIds":["20"]}},"159":{"t":"sh","i":{"co":{"cIds":{"157":["2"]}}},"o":{"sIds":["9"]}},"188":{"t":"sh","i":{"co":{"cIds":{"187":["1"]}}},"o":{"sIds":["11"]}},"127":{"t":"sh","i":{"co":{"cIds":{"125":["2"]}}},"o":{"sIds":["3"]}},"190":{"t":"sh","i":{"co":{"cIds":{"183":["3"]}}},"o":{"sIds":["13"]}},"145":{"t":"sh","i":{"co":{"cIds":{"11":["11892"]}}},"o":{"sIds":["24"]}},"184":{"t":"sh","i":{"co":{"cIds":{"183":["2"]}}},"o":{"sIds":["7"]}},"195":{"t":"sh","i":{"co":{"cIds":{"191":["2"]}}},"o":{"sIds":["15"]}},"156":{"t":"sh","i":{"co":{"cIds":{"11":["11887"]}}},"o":{"sIds":["6"]}},"189":{"t":"sh","i":{"co":{"cIds":{"187":["2"]}}},"o":{"sIds":["12"]}},"178":{"t":"sh","i":{"co":{"cIds":{"162":["1"]}}},"o":{"sIds":["18"]}},"194":{"t":"sh","i":{"co":{"cIds":{"11":["11889"]}}},"o":{"sIds":["16"]}},"179":{"t":"sh","i":{"co":{"cIds":{"165":["1"]}}},"o":{"sIds":["19"]}}},"sections":{"12":{"name":"smaller than 25 MB","conditions":["189","186","156"]},"8":{"name":"larger than 25 MB","conditions":["158","184","156"]},"4":{"name":"Starting an Application","conditions":["33"]},"22":{"name":"Business Owner","conditions":["180","170"]},"26":{"name":"Common Info","conditions":[]},"13":{"name":"all documents","conditions":["190","156"]},"5":{"name":"Application Section","conditions":["35"]},"10":{"name":"document section","conditions":["186","156"]},"21":{"name":"Contributor invites","conditions":["170"]},"2":{"name":"VetCert Yes","conditions":["126","12"]},"18":{"name":"Same email yes","conditions":["178","194"]},"7":{"name":"document size","conditions":["184","156"]},"3":{"name":"VetCert No","conditions":["127","12"]},"28":{"name":"Attachments","conditions":[]},"19":{"name":"contributors yes","conditions":["179","178","194"]},"23":{"name":"Contributor","conditions":["181","170"]},"15":{"name":"all sections no","conditions":["195","190","156"]},"11":{"name":"larger than 25 MB","conditions":["188","186","156"]},"9":{"name":"smaller than 25 MB","conditions":["159","184","156"]},"24":{"name":"other ","conditions":["145"]},"16":{"name":"Submitting your application","conditions":["194"]},"6":{"name":"Document upload","conditions":["156"]},"1":{"name":"creating an account","conditions":["12"]},"17":{"name":"same email no","conditions":["177","194"]},"25":{"name":"error yes","conditions":["161","145"]},"14":{"name":"all sections yes","conditions":["192","190","156"]},"20":{"name":"contributors no","conditions":["199","178","194"]},"27":{"name":"Other Browser","conditions":["47"]}},"questions":{"182":{"type":"at","label":"Please submit a screenshot of the message you are receiving on the submission page. ","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"100":{"type":"cm","label":"SBA Program","description":"Which program are you trying to apply for? (Select all that apply)","validation":{"rq":true},"jiraField":"customfield_12569","questionKey":""},"11":{"type":"cs","label":"Area of Technical Difficulty:","description":"Choose the area in which you are experiencing technical difficulties. ","validation":{"rq":true},"jiraField":"customfield_12635","questionKey":""},"117":{"type":"ts","label":"Date of Attempt","description":"When did you encounter this issue?","validation":{"rq":true},"choices":[],"questionKey":""},"99":{"type":"ts","label":"Business Name","description":"Please enter the name of your business","validation":{"rq":true},"choices":[],"questionKey":""},"106":{"type":"tl","label":"UEI","description":"Enter the Unique Entity Identifier for your business (Please use upper case)","validation":{"rq":true,"mnc":12,"mxc":12},"jiraField":"customfield_11472","questionKey":""},"36":{"type":"ts","label":"Section Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"149":{"type":"cs","label":"Did you receive an Error?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"167":{"type":"rt","label":"List all Contributors","description":"Please list all contributors and include their full names and email addresses","validation":{"rq":true},"choices":[],"questionKey":""},"183":{"type":"cs","label":"What document upload issue are you facing?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Document not uploading to a particular section","other":false},{"id":"2","label":"Documents not uploading anywhere","other":false},{"id":"3","label":"Getting message that all documents must be uploaded","other":false}],"questionKey":""},"172":{"type":"at","label":"Screenshot","description":"Please take a screenshot of your entire contributor invitation page","validation":{"rq":true},"choices":[],"questionKey":""},"34":{"type":"cs","label":"Link Missing","description":"Are you missing a link to start your Initial Application?","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"169":{"type":"at","label":"Screenshot","description":"Please provide a screenshot showing the document upload page","validation":{"rq":true},"choices":[],"questionKey":""},"193":{"type":"at","label":"Screenshot","description":"Please provide a screenshot showing the document upload page","validation":{"rq":true},"choices":[],"questionKey":""},"128":{"type":"tl","label":"URL Link","description":"Include the URL associated with the screenshot above. The URL can be found in the address bar of your browser.","validation":{"rq":false},"choices":[],"questionKey":""},"121":{"type":"at","label":"Attachments","description":"Include any attachments that will help us resolve your issue","validation":{"rq":false},"choices":[],"questionKey":""},"174":{"type":"rt","label":"Provide the email address(es) you sent the invite to or provide the URL from the application invitation page","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"37":{"type":"ts","label":"Question/field","description":"Which question or field is not working properly?","validation":{"rq":true},"choices":[],"questionKey":""},"155":{"type":"tl","label":"URL Link","description":"Include the URL associated with the screenshot above. The URL can be found in the address bar of your browser.","validation":{"rq":true},"choices":[],"questionKey":""},"16":{"type":"cs","label":"Role in business or application","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Business Owner/Vendor Admin/Disadvantaged Individual/Protégé","other":false},{"id":"2","label":"Contributor/Mentor","other":false}],"questionKey":""},"79":{"type":"cm","label":"Browsers ","description":"Which browser(s) where you using when you encounter the issue? ","validation":{"rq":true},"choices":[{"id":"1","label":"Internet Explorer","other":false},{"id":"2","label":"Chrome","other":false},{"id":"3","label":"Safari","other":false},{"id":"4","label":"Microsoft Edge","other":false},{"id":"5","label":"Firefox","other":false},{"id":"6","label":"Other Browser","other":false}],"questionKey":""},"152":{"type":"at","label":"Screenshot","description":"Attach a screenshot of the page with the Error. Please make sure the URL is visible in your screenshot.","validation":{"rq":true},"choices":[],"questionKey":""},"196":{"type":"rt","label":"Please list the document(s) you have not uploaded","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"48":{"type":"tl","label":"Browser Name","description":"","validation":{"rq":true,"mnc":1,"mxc":50},"choices":[],"questionKey":""},"108":{"type":"pg","label":"Description","description":"Please describe your issue and provide as much detail as possible","validation":{"rq":true,"mnc":10},"choices":[],"questionKey":""},"185":{"type":"at","label":"Screenshot","description":"Please provide a screenshot showing the document upload page","validation":{"rq":true},"choices":[],"questionKey":""},"162":{"type":"cs","label":"Does your email address in the ownership table match the email address you used to create your MySBA account?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"191":{"type":"cs","label":"Have you uploaded a document to all sections?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"151":{"type":"rt","label":"Cause of Error ","description":"Explain what you did that caused the error ","validation":{"rq":true},"choices":[],"questionKey":""},"198":{"type":"cs","label":"Entity-Owned","description":"Are you an entity-owned business?","validation":{"rq":true},"jiraField":"customfield_12572","questionKey":""},"160":{"type":"rt","label":"Document Section","description":"Please list the particular section that you are unable to upload documents to","validation":{"rq":true},"choices":[{"id":"1","label":"Particular Section","other":false},{"id":"2","label":"All Sections","other":false}],"questionKey":""},"187":{"type":"cs","label":"Is the document you are trying to upload larger than 25 MB?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"171":{"type":"cs","label":"Are you the Business Owner or a Contributor?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Business Owner","other":false},{"id":"2","label":"Contributor","other":false}],"questionKey":""},"165":{"type":"cs","label":"Have all Contributors accepted and submitted their applications?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"125":{"type":"cs","label":"Do you have a MySBA Loan Portal, Capital Access Financial System (CAFS) or Veteran Small Business Certification (VetCert) account?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"168":{"type":"at","label":"Screenshot","description":"Please provide a screenshot showing the Contributor Invitation page.","validation":{"rq":true},"choices":[],"questionKey":""},"105":{"type":"te","label":"Login Email","description":"The email address used to create your account","validation":{"rq":true},"jiraField":"customfield_12571","questionKey":""},"157":{"type":"cs","label":"Is the document you are trying to upload larger than 25 MB?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"176":{"type":"tl","label":"Provide the email address the business owner has sent the invite to","description":"","validation":{"rq":true},"choices":[],"questionKey":""}}},"uuid":"22fd834a-b98b-4b62-a828-4adc2d19ccbf"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":12,"updated":"2025-03-06T19:11:51.325345370Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10634],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":12,"name":"Technical Support","submit":{"lock":false,"pdf":false},"templateFormUuid":"22fd834a-b98b-4b62-a828-4adc2d19ccbf"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":99},"layout":"default","localId":"dcaf9745-7dd8-4257-9075-1faede8534a8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":105},"layout":"default","localId":"73390cde-aa29-4784-b44d-ccb0528f3c23"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":106},"layout":"default","localId":"ae15a6d0-c478-4d5a-9891-2e356de726a0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":100},"layout":"default","localId":"03da66a8-1480-4c7b-8da9-6f87eb38d039"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":198},"layout":"default","localId":"f094277b-3154-4a2f-bd2e-ea3e1609de87"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"4b47e4f0-57ed-431b-b3a2-5dcc05404975"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":125},"layout":"default","localId":"45f5af9c-1646-4f9c-bc9c-9924521a225b"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"73a0c0bd-bd75-434b-8dd9-3a0257137dae"},"content":[{"type":"text","text":"If you have MySBA Loan Portal, Capital Access Financial System (CAFS) or Veteran Small Business Certification (VetCert) account, please go to "},{"type":"text","text":"https://certifications.sba.gov/","marks":[{"type":"link","attrs":{"href":"https://certifications.sba.gov/"}}]},{"type":"text","text":" and Log In using those credentials. If you are having issues logging in using your credentials, please contact the call center at (866) 443-4110."}]}]}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"706322e3-0f47-4b1d-8edf-ac9d8490f1fb"},"content":[{"type":"text","text":"More information on creating an account can be found here: "},{"type":"inlineCard","attrs":{"url":"https://sbaone.atlassian.net/wiki/spaces/UCPUKB/pages/3287810049/How+do+I+Create+a+MySBA+Certification+Account"}},{"type":"text","text":" "}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":16},"layout":"default","localId":"a8d3367e-0fc7-40ee-8ef3-e742d6035074"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"8d70fa12-d7d9-4b76-9ff9-cdc20d449da2"},"content":[{"type":"text","text":"Please see "},{"type":"inlineCard","attrs":{"url":"https://sbaone.atlassian.net/wiki/spaces/UCPUKB/pages/3192651786/Business+Applicant+User+Guide"}},{"type":"text","text":" for more information on how to complete your application."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":34},"layout":"default","localId":"efeb6fb3-067f-4bd3-abc2-c7cb8ae273f7"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"899ed787-07fb-4b8a-87c5-c27851155679"},"content":[{"type":"text","text":"Please confirm that you have answered all required questions. The application will not allow you to proceed if required answers are missing. Please see "},{"type":"inlineCard","attrs":{"url":"https://sbaone.atlassian.net/wiki/spaces/UCPUKB/pages/3292463118/Application+Preview"}},{"type":"text","text":" for more information."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":36},"layout":"default","localId":"be515f5f-ac01-4797-88ed-199b9d7082a2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":37},"layout":"default","localId":"d793553e-d8c5-4d03-8ff7-1662cdbff11e"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":183},"layout":"default","localId":"b101318f-3a02-4813-8f32-7d836b071430"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":157},"layout":"default","localId":"758884b9-7cae-4ff1-a198-3069df945019"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"77e6b8fa-4945-4d98-84c4-22015a7d254b"},"content":[{"type":"text","text":"When uploading please ensure your file size is no larger than 25 MB. If it is larger than 25 MB try splitting the document into multiple files."}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":185},"layout":"default","localId":"d00a7d7c-7983-468f-832e-99ed710c1893"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":187},"layout":"default","localId":"d49960a8-1d08-4b0a-baf8-b5cc40e0b5c6"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"5345f56c-eb4c-43ab-8e21-992e92ebf1ec"},"content":[{"type":"text","text":"When uploading please ensure your file size is no larger than 25 MB. If it is larger than 25 MB try splitting the document into multiple files."}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":160},"layout":"default","localId":"16f03686-e532-4e32-a99d-d07702edc6ce"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":169},"layout":"default","localId":"4a243f75-fe79-4f1e-a5f5-5dcdeb7e4bc7"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":191},"layout":"default","localId":"866b4fb3-8be5-4da9-b2c9-9f92909a755f"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":193},"layout":"default","localId":"9c133dfd-c35a-4454-8c89-130aeac6700c"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":196},"layout":"default","localId":"a113739b-2c07-428f-8da8-ec37cf1086f1"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"0880cded-4c4a-437d-b27e-9e778c04fe63"},"content":[{"type":"text","text":"Please confirm that you have answered all required questions. The application will not allow you to proceed if required answers are missing and sections are incomplete. Please see "},{"type":"inlineCard","attrs":{"url":"https://sbaone.atlassian.net/wiki/spaces/UCPUKB/pages/3292463118/Application+Preview"}},{"type":"text","text":" for more information."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":162},"layout":"default","localId":"cf37f950-9cc1-4654-af03-a3c96deac72b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":182},"layout":"default","localId":"0adf5463-359f-4aca-9d63-dab53e9ecb40"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"8410f03e-7ee4-4618-a0a6-e6725b9fc610"},"content":[{"type":"text","text":"If entered a different email address into the ownership section than the email address you used to create your MySBA account, the email address will generate a contributor invite and list you as contributor. To fix this, please update the ownership section so that your email address matches the email address you used to create your MySBA account."}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":165},"layout":"default","localId":"13d884d6-bef4-4c40-9112-23617d0e95d8"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":167},"layout":"default","localId":"3465882c-8409-48db-8d64-41d68e9ee489"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":168},"layout":"default","localId":"e8613550-97f9-4b38-8caf-8f55ba7c922e"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"2a9d2b85-8f82-4e78-a7e3-ad2e530450c7"},"content":[{"type":"text","text":"All contributors need to complete and submit their questionnaires before you can submit the application."}]}]},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":171},"layout":"default","localId":"ca32d717-f4c2-4eb1-afcc-42a7feb6a184"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":172},"layout":"default","localId":"151be101-b7d4-401b-a716-3f245614532c"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":174},"layout":"default","localId":"b0075daf-477b-4af6-b030-c30f300d6e08"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":176},"layout":"default","localId":"be1a694f-db8c-44d6-a2b7-15a1061e8749"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":149},"layout":"default","localId":"5581955f-ed33-4e77-ab59-e2d4593c95cb"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":151},"layout":"default","localId":"b936fc87-7ec3-49d8-bbd6-c479178cd42d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":152},"layout":"default","localId":"97226eb8-57ac-41b3-b9f6-d4806bd35e5d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":155},"layout":"default","localId":"5cf4e33a-dfd1-4761-af49-25713dec183c"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":117},"layout":"default","localId":"10e668e9-e812-4652-beb4-9b20d361777d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":108},"layout":"default","localId":"6e3cf8b9-ea70-440f-8bff-d293ff2cb093"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":79},"layout":"default","localId":"9219a8aa-cbb1-4921-968e-7534881945ec"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":48},"layout":"default","localId":"7dce105d-ee4f-4821-a139-b0e53437df86"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":121},"layout":"default","localId":"633abd5f-2fed-4db5-8fa1-fa4bef91c577"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":128},"layout":"default","localId":"0fa3e849-1031-4aab-89ef-a89dea1ecce5"}},{"type":"paragraph","content":[]}]}],"conditions":{"158":{"t":"sh","i":{"co":{"cIds":{"157":["1"]}}},"o":{"sIds":["8"]}},"12":{"t":"sh","i":{"co":{"cIds":{"11":["11886"]}}},"o":{"sIds":["1"]}},"170":{"t":"sh","i":{"co":{"cIds":{"11":["11888"]}}},"o":{"sIds":["21"]}},"181":{"t":"sh","i":{"co":{"cIds":{"171":["2"]}}},"o":{"sIds":["23"]}},"33":{"t":"sh","i":{"co":{"cIds":{"11":["11891"]}}},"o":{"sIds":["4"]}},"186":{"t":"sh","i":{"co":{"cIds":{"183":["1"]}}},"o":{"sIds":["10"]}},"177":{"t":"sh","i":{"co":{"cIds":{"162":["2"]}}},"o":{"sIds":["17"]}},"35":{"t":"sh","i":{"co":{"cIds":{"11":["11890"]}}},"o":{"sIds":["5"]}},"192":{"t":"sh","i":{"co":{"cIds":{"191":["1"]}}},"o":{"sIds":["14"]}},"126":{"t":"sh","i":{"co":{"cIds":{"125":["1"]}}},"o":{"sIds":["2"]}},"180":{"t":"sh","i":{"co":{"cIds":{"171":["1"]}}},"o":{"sIds":["22"]}},"47":{"t":"sh","i":{"co":{"cIds":{"79":["6"]}}},"o":{"sIds":["27"]}},"161":{"t":"sh","i":{"co":{"cIds":{"149":["1"]}}},"o":{"sIds":["25"]}},"199":{"t":"sh","i":{"co":{"cIds":{"165":["2"]}}},"o":{"sIds":["20"]}},"159":{"t":"sh","i":{"co":{"cIds":{"157":["2"]}}},"o":{"sIds":["9"]}},"188":{"t":"sh","i":{"co":{"cIds":{"187":["1"]}}},"o":{"sIds":["11"]}},"127":{"t":"sh","i":{"co":{"cIds":{"125":["2"]}}},"o":{"sIds":["3"]}},"190":{"t":"sh","i":{"co":{"cIds":{"183":["3"]}}},"o":{"sIds":["13"]}},"145":{"t":"sh","i":{"co":{"cIds":{"11":["11892"]}}},"o":{"sIds":["24"]}},"184":{"t":"sh","i":{"co":{"cIds":{"183":["2"]}}},"o":{"sIds":["7"]}},"195":{"t":"sh","i":{"co":{"cIds":{"191":["2"]}}},"o":{"sIds":["15"]}},"156":{"t":"sh","i":{"co":{"cIds":{"11":["11887"]}}},"o":{"sIds":["6"]}},"189":{"t":"sh","i":{"co":{"cIds":{"187":["2"]}}},"o":{"sIds":["12"]}},"178":{"t":"sh","i":{"co":{"cIds":{"162":["1"]}}},"o":{"sIds":["18"]}},"194":{"t":"sh","i":{"co":{"cIds":{"11":["11889"]}}},"o":{"sIds":["16"]}},"179":{"t":"sh","i":{"co":{"cIds":{"165":["1"]}}},"o":{"sIds":["19"]}}},"sections":{"12":{"name":"smaller than 25 MB","conditions":["189","186","156"]},"8":{"name":"larger than 25 MB","conditions":["158","184","156"]},"4":{"name":"Starting an Application","conditions":["33"]},"22":{"name":"Business Owner","conditions":["180","170"]},"26":{"name":"Common Info","conditions":[]},"13":{"name":"all documents","conditions":["190","156"]},"5":{"name":"Application Section","conditions":["35"]},"10":{"name":"document section","conditions":["186","156"]},"21":{"name":"Contributor invites","conditions":["170"]},"2":{"name":"VetCert Yes","conditions":["126","12"]},"18":{"name":"Same email yes","conditions":["178","194"]},"7":{"name":"document size","conditions":["184","156"]},"3":{"name":"VetCert No","conditions":["127","12"]},"28":{"name":"Attachments","conditions":[]},"19":{"name":"contributors yes","conditions":["179","178","194"]},"23":{"name":"Contributor","conditions":["181","170"]},"15":{"name":"all sections no","conditions":["195","190","156"]},"11":{"name":"larger than 25 MB","conditions":["188","186","156"]},"9":{"name":"smaller than 25 MB","conditions":["159","184","156"]},"24":{"name":"other ","conditions":["145"]},"16":{"name":"Submitting your application","conditions":["194"]},"6":{"name":"Document upload","conditions":["156"]},"1":{"name":"creating an account","conditions":["12"]},"17":{"name":"same email no","conditions":["177","194"]},"25":{"name":"error yes","conditions":["161","145"]},"14":{"name":"all sections yes","conditions":["192","190","156"]},"20":{"name":"contributors no","conditions":["199","178","194"]},"27":{"name":"Other Browser","conditions":["47"]}},"questions":{"182":{"type":"at","label":"Please submit a screenshot of the message you are receiving on the submission page. ","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"100":{"type":"cm","label":"SBA Program","description":"Which program are you trying to apply for? (Select all that apply)","validation":{"rq":true},"jiraField":"customfield_12569","questionKey":""},"11":{"type":"cs","label":"Area of Technical Difficulty:","description":"Choose the area in which you are experiencing technical difficulties. ","validation":{"rq":true},"jiraField":"customfield_12635","questionKey":""},"117":{"type":"ts","label":"Date of Attempt","description":"When did you encounter this issue?","validation":{"rq":true},"choices":[],"questionKey":""},"99":{"type":"ts","label":"Business Name","description":"Please enter the name of your business","validation":{"rq":true},"choices":[],"questionKey":""},"106":{"type":"tl","label":"UEI","description":"Enter the Unique Entity Identifier for your business (Please use upper case)","validation":{"rq":true,"mnc":12,"mxc":12},"jiraField":"customfield_11472","questionKey":""},"36":{"type":"ts","label":"Section Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"149":{"type":"cs","label":"Did you receive an Error?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"167":{"type":"rt","label":"List all Contributors","description":"Please list all contributors and include their full names and email addresses","validation":{"rq":true},"choices":[],"questionKey":""},"183":{"type":"cs","label":"What document upload issue are you facing?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Document not uploading to a particular section","other":false},{"id":"2","label":"Documents not uploading anywhere","other":false},{"id":"3","label":"Getting message that all documents must be uploaded","other":false}],"questionKey":""},"172":{"type":"at","label":"Screenshot","description":"Please take a screenshot of your entire contributor invitation page","validation":{"rq":true},"choices":[],"questionKey":""},"34":{"type":"cs","label":"Link Missing","description":"Are you missing a link to start your Initial Application?","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"169":{"type":"at","label":"Screenshot","description":"Please provide a screenshot showing the document upload page","validation":{"rq":true},"choices":[],"questionKey":""},"193":{"type":"at","label":"Screenshot","description":"Please provide a screenshot showing the document upload page","validation":{"rq":true},"choices":[],"questionKey":""},"128":{"type":"tl","label":"URL Link","description":"Include the URL associated with the screenshot above. The URL can be found in the address bar of your browser.","validation":{"rq":false},"choices":[],"questionKey":""},"121":{"type":"at","label":"Attachments","description":"Include any attachments that will help us resolve your issue","validation":{"rq":false},"choices":[],"questionKey":""},"174":{"type":"rt","label":"Provide the email address(es) you sent the invite to or provide the URL from the application invitation page","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"37":{"type":"ts","label":"Question/field","description":"Which question or field is not working properly?","validation":{"rq":true},"choices":[],"questionKey":""},"155":{"type":"tl","label":"URL Link","description":"Include the URL associated with the screenshot above. The URL can be found in the address bar of your browser.","validation":{"rq":true},"choices":[],"questionKey":""},"16":{"type":"cs","label":"Role in business or application","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Business Owner/Vendor Admin/Disadvantaged Individual/Protégé","other":false},{"id":"2","label":"Contributor/Mentor","other":false}],"questionKey":""},"79":{"type":"cm","label":"Browsers ","description":"Which browser(s) where you using when you encounter the issue? ","validation":{"rq":true},"choices":[{"id":"1","label":"Internet Explorer","other":false},{"id":"2","label":"Chrome","other":false},{"id":"3","label":"Safari","other":false},{"id":"4","label":"Microsoft Edge","other":false},{"id":"5","label":"Firefox","other":false},{"id":"6","label":"Other Browser","other":false}],"questionKey":""},"152":{"type":"at","label":"Screenshot","description":"Attach a screenshot of the page with the Error. Please make sure the URL is visible in your screenshot.","validation":{"rq":true},"choices":[],"questionKey":""},"196":{"type":"rt","label":"Please list the document(s) you have not uploaded","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"48":{"type":"tl","label":"Browser Name","description":"","validation":{"rq":true,"mnc":1,"mxc":50},"choices":[],"questionKey":""},"108":{"type":"pg","label":"Description","description":"Please describe your issue and provide as much detail as possible","validation":{"rq":true,"mnc":10},"choices":[],"questionKey":""},"185":{"type":"at","label":"Screenshot","description":"Please provide a screenshot showing the document upload page","validation":{"rq":true},"choices":[],"questionKey":""},"162":{"type":"cs","label":"Does your email address in the ownership table match the email address you used to create your MySBA account?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"191":{"type":"cs","label":"Have you uploaded a document to all sections?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"151":{"type":"rt","label":"Cause of Error ","description":"Explain what you did that caused the error ","validation":{"rq":true},"choices":[],"questionKey":""},"198":{"type":"cs","label":"Entity-Owned","description":"Are you an entity-owned business?","validation":{"rq":true},"jiraField":"customfield_12572","questionKey":""},"160":{"type":"rt","label":"Document Section","description":"Please list the particular section that you are unable to upload documents to","validation":{"rq":true},"choices":[{"id":"1","label":"Particular Section","other":false},{"id":"2","label":"All Sections","other":false}],"questionKey":""},"187":{"type":"cs","label":"Is the document you are trying to upload larger than 25 MB?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"171":{"type":"cs","label":"Are you the Business Owner or a Contributor?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Business Owner","other":false},{"id":"2","label":"Contributor","other":false}],"questionKey":""},"165":{"type":"cs","label":"Have all Contributors accepted and submitted their applications?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"125":{"type":"cs","label":"Do you have a MySBA Loan Portal, Capital Access Financial System (CAFS) or Veteran Small Business Certification (VetCert) account?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"168":{"type":"at","label":"Screenshot","description":"Please provide a screenshot showing the Contributor Invitation page.","validation":{"rq":true},"choices":[],"questionKey":""},"105":{"type":"te","label":"Login Email","description":"The email address used to create your account","validation":{"rq":true},"jiraField":"customfield_12571","questionKey":""},"157":{"type":"cs","label":"Is the document you are trying to upload larger than 25 MB?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"176":{"type":"tl","label":"Provide the email address the business owner has sent the invite to","description":"","validation":{"rq":true},"choices":[],"questionKey":""}}},"uuid":"22fd834a-b98b-4b62-a828-4adc2d19ccbf"},"linkedJiraFields":["customfield_12635","customfield_12569","customfield_11472","customfield_12572","customfield_12571"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}